WhatsApp Integration

AI Chatbot for WhatsApp Business

Bring the power of Ewbly vector search and multilingual Hindi support directly to WhatsApp Business customers.

Prerequisites

A WhatsApp Business account and access to a Meta developer developer panel or API partner.

Step-by-Step Installation Guide

1

Train Ewbly with Project Files

Upload your PDFs, pricing sheets, and Indian market FAQs to the Ewbly dashboard to train the core vector index.

2

Configure Webhook URL

Navigate to the API integration tab in Ewbly, click "+ Create WhatsApp Webhook", and retrieve the connection keys.

https://ewbly.com/api/v1/webhooks/whatsapp
3

Connect to WhatsApp Business API

Log in to Meta Business Suite, configure Webhooks under WhatsApp settings, paste the webhook URL, and input the verified token.

4

Test with a Mobile Number

Send a message in Hindi or English to your test number and verify that the AI responds instantly citing sources.

Troubleshooting

Ensure your Meta Developer app webhook is subscribed to "messages" events to successfully receive user texts.

Pro Tips for WhatsApp

Provide clear, concise Q&A sheets to train the bot to deliver brief, readable responses suitable for WhatsApp viewports.

Integration FAQ

Integrating with WhatsApp requires basic API configuration inside the Meta Developer portal.
Yes, our mixed-language AI excels at handling conversational WhatsApp Hinglish inputs perfectly.

Ready to transform your customer support?

Join hundreds of businesses that use Ewbly to provide instant, accurate answers to their customers 24/7.

500+
Bots deployed
98%
Response accuracy
1M+
Messages sent
5 min
Average setup