Welcome to Ewbly
Ewbly is an AI-powered customer support platform that lets you build intelligent chatbots trained on your own business data. In just a few minutes, you can turn your PDFs and websites into a 24/7 support agent.
Introduction
Ewbly uses advanced Large Language Models (LLMs) and vector embeddings to understand your business content. Unlike traditional chatbots that rely on rigid decision trees, Ewbly understands natural language and provides human-like responses based strictly on the knowledge you provide.
Key Benefits
- Reduce support tickets by up to 70%
- Instant responses for your customers
- Accurate citations for every answer
- Seamless integration on any website
Quickstart Guide
Create a Bot
Go to your Dashboard and click on "Create New Bot". Give your bot a name that reflects your brand.
Upload Knowledge
Upload PDF files containing your product manuals, pricing guides, or FAQs. You can also provide website URLs for the bot to crawl.
Embed & Go Live
Copy the unique script tag generated for
your bot and paste it
into the <head> or <body> of your website.
How it Works
Ewbly works in three phases: Ingestion, Indexing, and Inference.
1. Ingestion
We extract text from your PDFs and crawl your website URLs to gather all relevant business information.
2. Indexing
The text is broken into chunks and converted into "Vector Embeddings" which are stored in our secure database for fast retrieval.
3. Inference
When a user asks a question, we find the most relevant chunks of data and feed them to our AI to generate a precise answer.
Training on PDFs
PDFs are the best way to give your bot deep knowledge. You can upload multiple files, and we'll process them instantly.
Best Practices for PDFs:
- • Ensure text is selectable (not just images)
- • Use clear headings and structured data
- • Max file size: 10MB per PDF
Website Crawling
Simply provide your website's URL, and Ewbly will crawl the pages to stay updated with your latest content.
You can specify individual pages or entire subdirectories. Our crawler respects
robots.txt and focuses on meaningful text content while ignoring navigation bars
and footers.
Embedding the Widget
Once your bot is trained and ready, you can embed it on any website using our lightweight JavaScript snippet.
<script
src="https://ewbly.com/widget.js"
data-bot-id="YOUR_BOT_PUBLIC_ID"
async
></script>
Replace YOUR_BOT_PUBLIC_ID with the public ID found in your bot's settings page.
Suggested Questions
Engagement is key. Ewbly automatically analyzes your data to suggest "Starter Questions" that visitors can click to instantly start a conversation.
UI Customization
Make the chatbot feel like a part of your website. You can customize colors, avatars, and fonts from the dashboard.
Theme Colors: Change the primary color to match your brand's palette.
Welcome Message: Set a friendly greeting for your visitors.
Billing & Receipts
We are proud to be an Indian-first platform. All our plans feature transparent, all-inclusive pricing with no hidden charges.
UPI Payments
Pay easily using any UPI app like GPay, PhonePe, or Paytm via Razorpay.
Instant Receipts
Every payment generates a professional receipt that you can download directly from your dashboard.
INR Pricing
No more worrying about USD fluctuations. Fixed INR plans for Indian businesses.
Frequently Asked Questions
Is my data secure?
Yes, we use industry-standard encryption for all data storage and transmission. Your PDFs are processed securely and never shared.
Do you support other languages?
Yes, our AI models are multilingual and can understand and respond in most major Indian and international languages.