This Cookie Policy explains how Ewbly uses cookies and similar tracking technologies when you interact with our website and dashboard. We believe in transparency and use cookies only to provide stable sessions and user experiences.
1. What are Cookies?
Cookies are small text files stored on your computer or mobile device when you browse websites. They are widely used to maintain secure sessions, remember settings, and optimize server-side performance.
2. How Ewbly Uses Cookies
We classify our cookie operations into three primary functional areas:
- Essential & Security Cookies: Crucial for validating user sessions, protecting against CSRF (Cross-Site Request Forgery) attacks, and maintaining active secure logins.
- Functional Preference Cookies: Used to remember your interface preferences, such as your selected dark/light mode toggle.
- Analytics & Lead Cookies: Utilized on client websites to track unique widget visitors and manage chatbot conversation histories during a single session.
3. Details of Active Cookies
Here is a comprehensive breakdown of the specific cookies Ewbly processes:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| ewbly_session | Essential | Maintains secure login state for your active dashboard. | Session (Closes with browser) |
| XSRF-TOKEN | Security | Prevents Cross-Site Request Forgery to secure form submissions. | 2 Hours |
| theme | Functional | Saves user light mode or dark mode settings in localStorage. | Persistent |
| ewbly_widget_session | Analytics | Tracks visitor chat histories inside the client widget so conversation context persists. | Session |
4. Managing Your Cookie Choices
Most web browsers automatically accept cookies, but you can configure your browser settings to decline cookies if you prefer:
- Disabling essential session cookies will prevent successful login to your Ewbly developer dashboard.
- You can easily clear persistent cookies (such as your active dark/light mode preference) by accessing your browser's History/Privacy settings and selecting "Clear Cookies".
5. Updates to this Cookie Policy
We may update this policy from time to time to reflect operational modifications. We encourage you to check this page periodically for updates.
6. Contact Us
For any questions regarding our use of cookies, please email us at support@ewbly.com.